Terms & Conditions
Return & Refund Policy
All product returns or exchanges require a Return Merchandise Authorization (RMA) number. You may obtain an RMA number and return instructions by contacting Key Safety Customer Service at email@example.com. Key Safety will only accept the return of unused and undamaged items. Requests to return items must be received by Key Safety within 10-days of delivery and all returned items must be received within 30-days of the original delivery date. There are NO exceptions to this policy.
All returns for refund may be subject to a 15% restocking fee. The customer is responsible for all shipping charges to return items. Any shipping charges incurred by Key Safety are non-refundable.
Items that are not eligible for return or returned without a proper RMA number will be shipped back to you at your expense. Ineligible items include:
• Any item determined to be used, damaged or not in a resalable condition
• Any item that is returned without all original packaging and accessories
• Any custom orders and / or products with custom logos
• Certain special sales, closeout items or any item that specifically states Non Returnable in its description
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a timely manner.
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Key Safety may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from September 1, 2012.
The Information We Collect:
This notice applies to all information collected or submitted on the Key Safety website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Billing and Shipping Address
Credit/Debit Card Information
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share, sell, distribute or lease this information with third parties except to the extent necessary to complete that order. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites:
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Our Commitment To Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 18, and no part of our website is structured to attract anyone under 18.
How You Can Access Or Correct Your Information:
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 1274 Blake Road, Suite D, Conroe, TX 77304.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.